Capturing zones not always working

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Redman684
Posts: 4
Joined: 17 Aug 2012 23:40
Country: Netherlands

Capturing zones not always working

Post by Redman684 »

I've now captured 6 zones, but 2 of them didn't register.
I enter a zone, the bar fills green and the zone is captured. But also a screen "capturing zone, please hold" appears.
Hold what? Hold, as in "don't close the app"? Or hold your position and don't leave the zone? Hold a button? Wait until the server has been contacted (which is impossible as I don't have a data plan on my mobile) Wait until all wifi networks in the area have been scanned? Hold your breath?
Anyway, it doesn't seem to matter if you ignore this message, there is a hide button, but the message will re-appear after 10 seconds (very annoying)

I've had 2 zones where when I left the zone after the bar filled completely, still the "leaving zone" message sounded.
That's the only difference Ive notice between the zones that did register and the zones that didn't.

What goes wrong here?
Arthemax
Posts: 7
Joined: 28 Jun 2012 13:36
Country: Norway

Re: Capturing zones not always working

Post by Arthemax »

The app needs to contact the server to notify it that you have taken the zone. It's not yours until the server knows. Therefore, you'll need a data plan or have access to a WiFi-network in the area where you capture zones.

The message "capturing zone, please hold" appears between the time the app tries to contact the server until the server responds with a confirmation that the zone is taken. However, if the server is notified without being able to reply that the zone is indeed taken, the app will keep waiting for confirmation from the server indefinitely. Obviously, that is annoying. If you restart the app, it will contact the server and see that the zone was indeed taken, and hopefully stop giving you the message.
Also, if you feel pretty sure that the app successfully notified the server, you can go and take the next zone, because then the app will be notified when it contacts the server about the next zone capture.
TBIT
Issue Manager
Posts: 944
Joined: 03 Apr 2012 18:39
Country: Sweden
Contact:

Re: Capturing zones not always working

Post by TBIT »

This issue has been corrected. If it happens repeatably again, please file an issue at http://issues.turfgame.com/

Thanks!
Besök gärna min blogg: turf.blekinge.it
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